LN
Lynn N
1 reviews | Active since Oct 2023
16 Oct 2025, 14:52
Very disappointed
They gave me a clearance letter that lm not owing them but they are not removing my name from the credit bureau.l never owed them to start with l just cancelled my lease with them and moved out of their premises.All my plans have failed coz of that false credit on my profile.
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Replies (2)0
Replies (2)
City Property's replyOfficial
17 Oct 2025, 15:07Dear Lynn,
We acknowledge your concern and sincerely apologise for any inconvenience caused.
Please note the matter has been escalated with our Credit Control department. The letter provided to you does serve to confirm the status of your account with City Property. The Credit Bureau is a separate entity and they don't update the account immediately after you vacate, this will be discussed further with you on the ticket logged with us.
Thank you for choosing City Property, we wish you well.
Kind regards,
City Property Support team
We acknowledge your concern and sincerely apologise for any inconvenience caused.
Please note the matter has been escalated with our Credit Control department. The letter provided to you does serve to confirm the status of your account with City Property. The Credit Bureau is a separate entity and they don't update the account immediately after you vacate, this will be discussed further with you on the ticket logged with us.
Thank you for choosing City Property, we wish you well.
Kind regards,
City Property Support team
City Property's reply17 Oct 2025, 15:07
Official
Dear Lynn,
We acknowledge your concern and sincerely apologise for any inconvenience caused.
Please note the matter has been escalated with our Credit Control department. The letter provided to you does serve to confirm the status of your account with City Property. The Credit Bureau is a separate entity and they don't update the account immediately after you vacate, this will be discussed further with you on the ticket logged with us.
Thank you for choosing City Property, we wish you well.
Kind regards,
City Property Support team
We acknowledge your concern and sincerely apologise for any inconvenience caused.
Please note the matter has been escalated with our Credit Control department. The letter provided to you does serve to confirm the status of your account with City Property. The Credit Bureau is a separate entity and they don't update the account immediately after you vacate, this will be discussed further with you on the ticket logged with us.
Thank you for choosing City Property, we wish you well.
Kind regards,
City Property Support team
LN
Lynn N's updateReviewer Update
22 Oct 2025, 09:13I'm 18 points down on my credit status,lm so disappointed in you guys for you to tell me to wait till the 7th on November to see if the debt is still showing on my profile is really not on ,you have ruined my future plans coz it now seems like lm not able to pay my bills,it seems you punish people for cancelling leases with you guys.
LN
Lynn N's update22 Oct 2025, 09:13
Reviewer Update
I'm 18 points down on my credit status,lm so disappointed in you guys for you to tell me to wait till the 7th on November to see if the debt is still showing on my profile is really not on ,you have ruined my future plans coz it now seems like lm not able to pay my bills,it seems you punish people for cancelling leases with you guys.