Very disappoint with Kempton Place management

City Property Kempton Place has the worst management ever especially at the office.

I moved in the building August 2024, unfortanetly shortly after my move our floor was flooded with sewage.

Everyone was allowed and they gave the run around until i could not no longer move. I have indicated that i still wanted to move January and they told that option is no longer available yet when they offered it they never gave us a time frame.

I am forced to stay here with a carpet that was not properly washed and neighbours ones was washed more than 5 times.

I cancelled my debit order submitted the form and the lost it at the office, I resubmitted and it was still not done.

I sent Sarika an email to enquire about refund for debit order rejection fee and got no response about it.

The recent one is that i have a car accident on the 17th March and my car was written off. Be cause i was injured i could only be able to cancel my parking on the 04th April and asking for it to be back dated to 31st March since i last used it on the 17th March, I did not get a response from Sarika.

Why is your management so insensitive and disrepectful.

I have never been able to pick yet from financial loss i experienced during the sewage burst thats why i wanted to move to a smaller unit and now i must pay for a parking that i won't be using.

Propworld is equal worst, I enquired about my refund for the rejected debit order fee and responded with the lease termination forms.

I want to move in like yesterday, sadly my lease is far from expiring and i cant afford to lose and any money.