DM
Dora M
1 reviews | Active since May 2022
17 Dec 2024, 18:37
Unhappy tenant
I’m not even sure if writing this review is worth it cos I see they don’t even take their tenants serious enough to reply to their complaints but anyway I can’t express the level of frustration Ive had the whole of this year for living at Franks place, the absolute rurals, they dont take us serious yet they will increase their rent yearly without fail but not have time to fix anything. 3 lifts in the building but only 1 is working, water maintenance is done yet we still dont have water. Really???? Busy sending us endless messages to close taps mxm
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City Property's replyOfficial
13 Jan 2025, 09:56Dear Dora,
Thank you for sharing your feedback with us. We sincerely apologise for the frustration and inconvenience you’ve experienced during your time at Franks Place.
Your concerns are important to us, and we regret that your experience has not met your expectations. Please know that we take all feedback seriously and are committed to addressing the challenges.
Kind regards,
City Property Customer Care Team
City Property Customer Care Team
City Property's reply13 Jan 2025, 09:56
Official
Dear Dora,
Thank you for sharing your feedback with us. We sincerely apologise for the frustration and inconvenience you’ve experienced during your time at Franks Place.
Your concerns are important to us, and we regret that your experience has not met your expectations. Please know that we take all feedback seriously and are committed to addressing the challenges.
Kind regards,
City Property Customer Care Team
City Property Customer Care Team