1 reviews | Active since Jan 2017
THE FIELDS HATFIELD PRETORIA
I have a serious issue with the way The Fields in hatfield pretoria operates. they are constantly trying to milk money from tenants who vacate their apartments. i have recently moved out and have taken steps to ensure that i leave the apartment in a decent condition as i have in the past years been a returning client. i received a statement from them (after vacating last month) where i am being charged a cleaning fee, last water and sewerage readings (which i settled) and of a wifi plug i am not aware of. i ensured that the place was cleaned when i left, but apparently i need to pay now because they decided to re-clean the apartment.
Wifi units were p;laced in our units where the wifi guys were let in and out of our units whether we in our apartments or not. now i am being charged for a device i know nothing of.
i have had back and forth mails with a Charmiane van Reenen with no valid reasons as to why i am to pay for the cleaning when i had already cleaned.
i have repeatedly said to her on the mails that i will not be settling the cleaning costs ( which they decided to do for whatever reason) as i cleaned the unit. i am not a first time tenant at the Fields so i know better than to vacate without cleaning. i have also mentioned to Chaminane that i will not be paying for a plug that i know nothing, if this ever existed it must be checked with the same people who placed it in the units.
We hereby confirm that this matter is being attended to and quote the following reference number: 248933. Please direct all future enquiries regarding this matter to *** or ***.
Thank you and kind regards
City Property Customer Service team
We hereby confirm that this matter is being attended to and quote the following reference number: 248933. Please direct all future enquiries regarding this matter to *** or ***.
Thank you and kind regards
City Property Customer Service team
