GM
Germinah M

1 reviews | Active since Dec 2023

05 Dec 2023, 20:24

Tenant review

I’m so disappointed with the city property flats the way they are not properly maintained but still expecting the tenants to pay full monthly rental amount. When I viewed the place before moving in everything was looking good but immediately when you move in you start noticing that some of the things are broken. I am now stuck in an apartment with broken kitchen cabinets. I reported them and they didn’t fix them, the caretaker just said there’s no need for them to be fixed they won’t deduct anything from my deposit when I move out. There’s security cameras in washing line but when they still our clothes they don’t want to go through the footage to see who is *****ing our things.

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Replies (1)
City Property
City Property's reply23 Dec 2023, 14:48
Official
Dear Gernminah M,
I apologise for the late response and request that you please send me details of your apartment in order to investigate this matter and report it to the right people. Should you ever experience any problems at your apartment and do not get the assistance you are expecting, please get in touch with us directly by contacting us through the City Property Website where our customer service team will be ready to assist you and direct your enquiry/complaint directly to the management team to resolve.
Kind regards,
City Property Support Team