1 reviews | Active since Dec 2025
Stressful Experience and Lack of Support
This one star is generosity on my part.
My experience at an apartment at Orpheum mansions was extremely stressful. Items I re**** on, necessities, were withdrawn without warning by the “landlord” , leaving me in a very difficult situation.
When I reported this to City Property, I felt that the severity of what I was experiencing was not fully appreciated or addressed. I felt branded as disrespectful because of the era in which I was born as if that had anything to do with the situation at hand. This minimised my situation, making me out to be the instigator whereas I had woken up on the floor and couldn’t bath that morning.
Based on my experience, I would advise future tenants to be cautious when considering this accommodation, especially ORPHEUM MANSIONS.
Thank you for taking time to speak to our customer service representative regarding this matter.
We sincerely apologise for the unpleasant service experience and how the matter was handled when you reported it to our office. It is unfortunate that you felt a lack of support due a dispute you had with the legal tenant. We have addressed the matter with the legal tenant and our customer service representative.
Kind regards,
City Property Support team
Thank you for taking time to speak to our customer service representative regarding this matter.
We sincerely apologise for the unpleasant service experience and how the matter was handled when you reported it to our office. It is unfortunate that you felt a lack of support due a dispute you had with the legal tenant. We have addressed the matter with the legal tenant and our customer service representative.
Kind regards,
City Property Support team
