Service go wrong again

City property is yet again disappointing me. After the complaint i laid here last time they resolved it by reversing all the unnecessary charges they added on my rental account, they even impressed me by sending me a new parking contract of the special R350 that i signed up for, this was after i decided not speaking to them because i believed they are not gonna gonna resolve it in a good way but they really impressed me by solving it in a rightful way. They sent me a new parking contract through my caretaker and i signed it and he returned it that confirms my new parking rate as R350. Today i come back from holiday in Mpumalanga and i find another vehicle parked on my parking bay only to call the caretaker and to his surprise also apparently my parking bay have been canceled, the caretaker also don't understand why because he confirms he did submit my signed contract. The building name is Splendid place, i don't know what's going on, i really love city property and i hope they stop behaving in this manner because is isn't really a good customer service