1 reviews | Active since May 2016
****s
my uncle paid cash for a bachelor flat for the whole year, and now they received a latter that they should be out of the building by june because they renovating, WHAT THE HELL? we went there and they told us to re apply all over , really now? they said we should apply for refund, why are they making it our fault, they should have told us about the renovations in the first place and now they are saying it will take us 8 weeks to get our money back, were are we gonna stay in the mean time while waiting for our money back? please resolve this
Good day Lebogang,
Will you pls supply us with the apartment details in order to follow up on the matter? As soon as we have this information on this we will be able to assist you with a solution.
When we upgrade our apartments we give the tenant the option to select one of our other apartments and will transfer all funds to the new account. We will assist your uncle with new accommodation and the application for the new apartment of his choice. Details are stated in the letter he received.
You are welcome to contact us on *** or *** .
Kind regards,
City Property Customer Service Team
Good day Lebogang,
Will you pls supply us with the apartment details in order to follow up on the matter? As soon as we have this information on this we will be able to assist you with a solution.
When we upgrade our apartments we give the tenant the option to select one of our other apartments and will transfer all funds to the new account. We will assist your uncle with new accommodation and the application for the new apartment of his choice. Details are stated in the letter he received.
You are welcome to contact us on *** or *** .
Kind regards,
City Property Customer Service Team
Hi Lebo,
As per our earlier telecom the reason for signing a new lease agreement was explained to you. We do NOT charge a new contract fee as we have requested that you move due to upgrading of the apartment you are currently occupying.
One of our leasing agents will be in contact with you soon to assist with the search, and application of your new apartment.
Kind regards,
City Property Customer Service Team
Hi Lebo,
As per our earlier telecom the reason for signing a new lease agreement was explained to you. We do NOT charge a new contract fee as we have requested that you move due to upgrading of the apartment you are currently occupying.
One of our leasing agents will be in contact with you soon to assist with the search, and application of your new apartment.
Kind regards,
City Property Customer Service Team