SM
Seo M

1 reviews | Active since Feb 2020

12 Jun 2020, 16:10

Rude customer care service

i sent a whatsapp message. Got a call 5 days later by a woman who refused to give me her name. i was asking questions relating to the special advertised and she was just rude. then she ignored my "can you hear me's" and dropped the call.

0
Replies (1)
City Property
City Property's reply12 Jun 2020, 16:38
Official
Good evening Seo Maswabi,

We pride ourselves on offering a service that is, in our opinion, above average, and if your experience in dealing with us has been unsatisfactory then we invite you to discuss your concerns with us.

I see that we have your details on our system and will refer this matter to the manager of the Leasing Department to contact you to discuss your enquiry.

You are welcome to send us more information via email at *** or call us on *** to discuss the matter.

Kind regards,
City Property Customer Service Team