PM
Portia M
1 reviews | Active since Nov 2025
12 Nov 2025, 19:04
Poor maintenance
Currently staying at Vuselela Worse decisions of my life The building has issues and nothing gets resolved. Day 2 without water like yhoo
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City Property's replyOfficial
18 Nov 2025, 11:21Dear Portia Master,
Thank you for bringing your concern to our attention. One of our Customer Service representatives tried contacting you to discuss the matter.
We have investigated and saw that your mobile number is linked to one of the units at Vuselela Place. Please note communication and updates were sent to the lease holder on the mobile number you provided - informing them about the power outage. The ongoing power outages are affecting most parts of the City and Council updates are available to residents - these outages are beyond our control and we rely on Council to restore services.
If you are a registered occupant at the unit, the lease holder may inform us to add your number on the system in order for you to also receive communication and updates.
Please note you can always speak to your Building Manager, Property Manager and our Customer Service team when you need assistance or clarity with matters at the building.
Kind regards,
City Property Support team
Thank you for bringing your concern to our attention. One of our Customer Service representatives tried contacting you to discuss the matter.
We have investigated and saw that your mobile number is linked to one of the units at Vuselela Place. Please note communication and updates were sent to the lease holder on the mobile number you provided - informing them about the power outage. The ongoing power outages are affecting most parts of the City and Council updates are available to residents - these outages are beyond our control and we rely on Council to restore services.
If you are a registered occupant at the unit, the lease holder may inform us to add your number on the system in order for you to also receive communication and updates.
Please note you can always speak to your Building Manager, Property Manager and our Customer Service team when you need assistance or clarity with matters at the building.
Kind regards,
City Property Support team
City Property's reply18 Nov 2025, 11:21
Official
Dear Portia Master,
Thank you for bringing your concern to our attention. One of our Customer Service representatives tried contacting you to discuss the matter.
We have investigated and saw that your mobile number is linked to one of the units at Vuselela Place. Please note communication and updates were sent to the lease holder on the mobile number you provided - informing them about the power outage. The ongoing power outages are affecting most parts of the City and Council updates are available to residents - these outages are beyond our control and we rely on Council to restore services.
If you are a registered occupant at the unit, the lease holder may inform us to add your number on the system in order for you to also receive communication and updates.
Please note you can always speak to your Building Manager, Property Manager and our Customer Service team when you need assistance or clarity with matters at the building.
Kind regards,
City Property Support team
Thank you for bringing your concern to our attention. One of our Customer Service representatives tried contacting you to discuss the matter.
We have investigated and saw that your mobile number is linked to one of the units at Vuselela Place. Please note communication and updates were sent to the lease holder on the mobile number you provided - informing them about the power outage. The ongoing power outages are affecting most parts of the City and Council updates are available to residents - these outages are beyond our control and we rely on Council to restore services.
If you are a registered occupant at the unit, the lease holder may inform us to add your number on the system in order for you to also receive communication and updates.
Please note you can always speak to your Building Manager, Property Manager and our Customer Service team when you need assistance or clarity with matters at the building.
Kind regards,
City Property Support team