Poor and slow customer service with city property

<p>Good day,</p> <p> </p> <p>I have a default which was handed by city property to credit bureau in April 2016..since then there was a miscomuncation that were going on the account till I decided to pay the default myself because I waa unable to buy a car because of that. The default was fully paid on 13 September 2016 and city property confirmed that they received money and confirmed that they will update the acccount at credit bureau. Even today they have not yet updated credit bureau and its a third week.. Account number was 608030 for R2133.99 </p> <p>The law says" paid up defaults are removed once confirmation of paid up status is received from the credit provider"</p> <p> </p> <p>Can city property help me by removing that dealfault or give me the reference number if they have already done that because I am stucked here, I cant even apply for new credit because of this account PlEASE</p>