RL
Ramatsobane L
1 reviews | Active since Mar 2026
05 Mar 2026, 17:41
Payment Arrangement letter
I email a lady by the name of Yvonne Mathoma at at city property to make payment arrangements and asking for payment arrangement letter, she said they don't have such letter,I don't understand why huge business such as city property can't give payment arrangement letter so you can pay them,I really need the letter.
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City Property's replyOfficial
06 Mar 2026, 15:32Dear Ramatsobane,
Thank you for reaching out and for bringing this matter to our attention.
Thank you for reaching out and for bringing this matter to our attention.
We sincerely apologise for the inconvenience you experienced when requesting a payment arrangement letter.
Kindly note that while we may not issue a formal “payment arrangement letter” in the format you requested, the Credit Controller working on your account has issued you with documents containing the information and details required to settle your account - this confirmation serves the same purpose.
The reference number for your query has been emailed to you. The credit controller will continue to communicate with you accordingly.
Kind regards,
City Property Support team
Kindly note that while we may not issue a formal “payment arrangement letter” in the format you requested, the Credit Controller working on your account has issued you with documents containing the information and details required to settle your account - this confirmation serves the same purpose.
The reference number for your query has been emailed to you. The credit controller will continue to communicate with you accordingly.
Kind regards,
City Property Support team
City Property's reply06 Mar 2026, 15:32
Official
Dear Ramatsobane,
Thank you for reaching out and for bringing this matter to our attention.
Thank you for reaching out and for bringing this matter to our attention.
We sincerely apologise for the inconvenience you experienced when requesting a payment arrangement letter.
Kindly note that while we may not issue a formal “payment arrangement letter” in the format you requested, the Credit Controller working on your account has issued you with documents containing the information and details required to settle your account - this confirmation serves the same purpose.
The reference number for your query has been emailed to you. The credit controller will continue to communicate with you accordingly.
Kind regards,
City Property Support team
Kindly note that while we may not issue a formal “payment arrangement letter” in the format you requested, the Credit Controller working on your account has issued you with documents containing the information and details required to settle your account - this confirmation serves the same purpose.
The reference number for your query has been emailed to you. The credit controller will continue to communicate with you accordingly.
Kind regards,
City Property Support team