AT
Asemahle T
1 reviews | Active since Mar 2025
05 May 2025, 17:14
Not keeping promises
I was promised a voucher for renewing my contract but after signing they said the vouchers are finished
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City Property's replyOfficial
06 May 2025, 10:58Dear Asemahle,
Thank you for reaching out and bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration you've experienced regarding the lease renewal voucher.
We have tried contacting you regarding this matter. The voucher was sent via multiple SMSs on 08 April 2025, please check if you may missed these. Your ticket number for the query is 726617, the Property Manager has reached out to you to confirm if you have received the voucher.
We are committed to making this right and ensuring you feel valued as a tenant.
Thank you for your continued residency and understanding.
Kind regards,
City Property Support Team
Thank you for reaching out and bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration you've experienced regarding the lease renewal voucher.
We have tried contacting you regarding this matter. The voucher was sent via multiple SMSs on 08 April 2025, please check if you may missed these. Your ticket number for the query is 726617, the Property Manager has reached out to you to confirm if you have received the voucher.
We are committed to making this right and ensuring you feel valued as a tenant.
Thank you for your continued residency and understanding.
Kind regards,
City Property Support Team
City Property's reply06 May 2025, 10:58
Official
Dear Asemahle,
Thank you for reaching out and bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration you've experienced regarding the lease renewal voucher.
We have tried contacting you regarding this matter. The voucher was sent via multiple SMSs on 08 April 2025, please check if you may missed these. Your ticket number for the query is 726617, the Property Manager has reached out to you to confirm if you have received the voucher.
We are committed to making this right and ensuring you feel valued as a tenant.
Thank you for your continued residency and understanding.
Kind regards,
City Property Support Team
Thank you for reaching out and bringing this matter to our attention. We sincerely apologise for the inconvenience and frustration you've experienced regarding the lease renewal voucher.
We have tried contacting you regarding this matter. The voucher was sent via multiple SMSs on 08 April 2025, please check if you may missed these. Your ticket number for the query is 726617, the Property Manager has reached out to you to confirm if you have received the voucher.
We are committed to making this right and ensuring you feel valued as a tenant.
Thank you for your continued residency and understanding.
Kind regards,
City Property Support Team