1 reviews | Active since Mar 2025
No consideration for tenants
Nedholm tenant. Don't even know where to start on how deplorable city property Nedholm's service is. Before staying there consider that City property take decisions without consulting tenants no matter how they affect you. I stay in a 2 bedroom apartment with my partner. Recently bought a car and both fingerprints were activated to open the main gate while using the car. Mind you I am always at and at times I work on Saturdays. To my surprise, City property with no warning nor consultation decided to disable both our fingerprints for the main gate. The reason behind that is that their rules do not allow two fingerprints for one parking spot. Mind you getting to their office is a mission since I am always at work. Every morning and every evening I have to go to reception to beg security to open the gate for me. Its like their doing me a favour staying there. My tent is always paid on time inuding my parking fee of access to the gate has been revoked. If they revised the rules then it's fine, but not consulting tenants and disabling access is a travesty and shows that management at City property operate in a manner that does not consider its tenats. I have no time to go to their office as they open at the same time I'm due at work. Every day I have beg for the gate to be opened as if im living there by their grace. My tent and parking fee are paid in full every month and not even once have I ever defaulted. Today the security refused to open the gate because my partner was the one using the car instead of me (the owner). My car had to park outside until I arrived back from work so that they can open for the owner. All in the name of maximising profits and forcing families or couples that have 1 to pay double the amount to access the gate for one parking spot. It time to move out.
Thank you for bringing this to our attention. We sincerely apologise for the inconvenience this has caused you. We can assist with your request and accept this as a formal request to allow access for two persons to the parking gate. We will be in touch during today to discuss the details and make the necessary arrangements.
We appreciate your patience and look forward to resolving this matter for you.
Kind regards,
City Property Support Team
Thank you for bringing this to our attention. We sincerely apologise for the inconvenience this has caused you. We can assist with your request and accept this as a formal request to allow access for two persons to the parking gate. We will be in touch during today to discuss the details and make the necessary arrangements.
We appreciate your patience and look forward to resolving this matter for you.
Kind regards,
City Property Support Team
