EB
Esther B

1 reviews | Active since Jun 2013

02 Mar 2021, 02:42

My deposit not paid in 2 months and no response

I vacated their office Dec 2020 but to date I have no t been refunded my deposit. A Cynthia Mogwane does not respond to emails and phone calls since asking for my bank details. The latest a deposit should be a month later. When you miss rent thry rush to lock you out but refunds are hard to come by. Note that I have NEVER missed a payment so expect my refund without delay

0
Replies (1)
City Property
City Property's reply02 Mar 2021, 11:40
Official
Good day,

Thank you for brining this to our attention.

I have investigated the matter and saw that you refund was processed today, 02/03/2021. The funds should reflect in your account within 3 - 4 business days.

I apologise for the delay in the processing your refund.

Kind regards
City Property Customer Service Team