rR
rudzani R
1 reviews | Active since Nov 2018
18 Dec 2023, 12:38
Lara place has no electricity for 2 days and there's no backup
I'm so disappointed with the treatment i get from them. Its been happening for while now were we don't have electricity and they have no plan b. As am writing this review now we don't have electricity for 2 days now and no power back up but we are paying alot of money to stay here. The building caretaker is on leave so we have no one to ask or give us feedback regarding the matter. I would advise whoever wants to stay here to run coz they treat us like we are not customers.
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City Property's replyOfficial
23 Dec 2023, 15:02Dear Rudzani Ravele,
I noticed that you wrote a reveiw on the 18th and apologise for the late response. Should your building manager not be available you are more than welcome to contact our customer service care line for updates or assistance of unresolved matters. You will find our contact details on the City Property website. During matters affecting our buildings we communicate updates via SMS messages. Please ensure that we have your correct contact details on our system. To update your contact details please complete the form available on our website and send it to our customer service email address: ***.
Unfortunately we depend on our councils to provide us with electricity and have no control over any power outages not directly linked to the buildings we manage.
Kind regards,
City Property Support Team
I noticed that you wrote a reveiw on the 18th and apologise for the late response. Should your building manager not be available you are more than welcome to contact our customer service care line for updates or assistance of unresolved matters. You will find our contact details on the City Property website. During matters affecting our buildings we communicate updates via SMS messages. Please ensure that we have your correct contact details on our system. To update your contact details please complete the form available on our website and send it to our customer service email address: ***.
Unfortunately we depend on our councils to provide us with electricity and have no control over any power outages not directly linked to the buildings we manage.
Kind regards,
City Property Support Team
City Property's reply23 Dec 2023, 15:02
Official
Dear Rudzani Ravele,
I noticed that you wrote a reveiw on the 18th and apologise for the late response. Should your building manager not be available you are more than welcome to contact our customer service care line for updates or assistance of unresolved matters. You will find our contact details on the City Property website. During matters affecting our buildings we communicate updates via SMS messages. Please ensure that we have your correct contact details on our system. To update your contact details please complete the form available on our website and send it to our customer service email address: ***.
Unfortunately we depend on our councils to provide us with electricity and have no control over any power outages not directly linked to the buildings we manage.
Kind regards,
City Property Support Team
I noticed that you wrote a reveiw on the 18th and apologise for the late response. Should your building manager not be available you are more than welcome to contact our customer service care line for updates or assistance of unresolved matters. You will find our contact details on the City Property website. During matters affecting our buildings we communicate updates via SMS messages. Please ensure that we have your correct contact details on our system. To update your contact details please complete the form available on our website and send it to our customer service email address: ***.
Unfortunately we depend on our councils to provide us with electricity and have no control over any power outages not directly linked to the buildings we manage.
Kind regards,
City Property Support Team