im very angry and sad and dissaponted

Once again im complaining about one thing which is city property.im a tenant at castle mansion room 426.

I have a problem with city property which is they take time to respond to me but when I don't pay rent they quickly know how to lock me out of my flat. When I app**** for the the flat they told me they have a dstv connecter that is working properly.i have been staying there for over 17 months now and it was working properly. I using a explora 2A with a premium lock price that cost me almost R1000 per month.now I cant watch all the programs on the decoder but im paying so much it does not make since. I have been communicating with Thabang Williams I told him about the problem like 4months ago and he told me they have to upgrade there system install a new fiber something like that.But nothngs has happened yet so. so tell me is it fair like this? it cant catch up, other programs are not playing, and city property told me I must downgrade like really?if to do so I would not pay so much but because of I want all the channels then im using it.as when imoved in they never told me about this problem.i could have not moved in.

so im asking city property that since its not my fault of this and you cant accommodate my explora I would like to move out. and I dnont have to serve a notice since its not my fault.i would like my deposit back also.because you guys have inconvince me and im not the only one complaining about this.so I think I must talk to them and let them complain here at hello peter since you not responding us with solution. city property promise lies. I hate its experience I was once told.i mean like im paying R4500 PER MOnth for one bedroom but they cant fix my problem..i want to move out on Tuesday 04/06/2019 with my deposit since you cant fix it.