1 reviews | Active since Sept 2023
I don’t know what to do but now you guys must help me
I have been experiencing a very uncomfortable situation where I’m currently renting at Kempton place flat number B519 where I have to listen to the couple at B521 having ***. It has gone as far as me now sleeping at the lounge - mind you I can still hear them despite sleeping at there: I called the office where I spoke to a lady regarding this matter and asked if I can be moved to the other section of the building and I was told that there are no 1 bedroom flats available at the other section which is actually a lie - should one be available they will let me know . Till today no one has contacted me now I need you guys to tell me what must I do because I cannot stop people from having *** but at the same time I can’t keep listening to it all the time
Thank you for taking time to discuss the matter with our customer service representative. We sincerely apologise that this has made your stay unpleasant. We have escalated the matter to the building management for further investigation and review. Feedback will be provided to you accordingly.
We would appreciate it if you could give us a different review based on the positive service experiences you've had and other factors that have made your stay pleasant.
Kind regards,
City Property Support Team
Thank you for taking time to discuss the matter with our customer service representative. We sincerely apologise that this has made your stay unpleasant. We have escalated the matter to the building management for further investigation and review. Feedback will be provided to you accordingly.
We would appreciate it if you could give us a different review based on the positive service experiences you've had and other factors that have made your stay pleasant.
Kind regards,
City Property Support Team