1 reviews | Active since Feb 2024
How City Properties became my worst nightmare
I have a very nasty experience with City properties, the staff harassed and threated me that they were busy moving my stuff out in the rain, forcing me to leave work to attend to them. Mid Feb 2026 I app**** for lease in Pretoria, all went well and fine with the agent Dipuo Mofomme, I received notification that my application was approved. I was instructed to pay application fee, deposit and the monthly rental. After the payment I got a call from Dipuo to come sign the lease in person, before I could sign, I received an email from Sibusiso Mthimukhulu saying that he has rejected my application, though I had already paid and had access to the property. I followed up with Dipuo and she said that the matter was now being handled by Sibusiso and she was no longer responsible for that unit. On the 3rd day of the month Sibusiso came to the unit and demanded I take my stuff out, I told him that I had nowhere to go and money because I had paid deposit and rent for March 2026, he said he did care and gave me 48hours eviction notice. He said he was going to pay me back my application fee, deposit paid plus the March rental paid within 48 hours. I requested him to put his notice in writing. He sent the noticing saying that the unit needs to be renovated. I then moved out but he never funded anything, Instead City property is still billing me, I am receiving emails and notification for outstanding rent, this is the 3rd month after the eviction.
Thank you for bringing this matter to our attention, and we sincerely apologize for the distress caused by your experience.
Kind regards,
City Property Support team
Thank you for bringing this matter to our attention, and we sincerely apologize for the distress caused by your experience.
Kind regards,
City Property Support team
I am still waiting for your feedback on this matter, are you still busy with your investigation? if so what is your turn around period? I received an automated email response saying that you are closing the ticket, yet nothing has been resolved.
Patson
I am still waiting for your feedback on this matter, are you still busy with your investigation? if so what is your turn around period? I received an automated email response saying that you are closing the ticket, yet nothing has been resolved.
Patson
We have attempted to contact you on several occasions but have not been successful. Please note that the Property Manager is currently engaging with you regarding this matter under the referenced ticket number and is awaiting your response to proceed.
Alternatively, kindly provide a suitable date and time for us to contact you so that we can resolve this matter as efficiently as possible.
We look forward to your response.
Kind regards,
City Property Support Team
We have attempted to contact you on several occasions but have not been successful. Please note that the Property Manager is currently engaging with you regarding this matter under the referenced ticket number and is awaiting your response to proceed.
Alternatively, kindly provide a suitable date and time for us to contact you so that we can resolve this matter as efficiently as possible.
We look forward to your response.
Kind regards,
City Property Support Team
I did receive communication from the very people that harassed me before. They send a lot of documents that I do not understand and requested me to sign. I questioned them why I am being billed monthly, 3 months after leaving. They said the account is still open. They said I should sign contracts for them to refund me and credit the account for charged invoiced after I left. I do not know if it is a matter of lack of competency or ignorance on my part but, if you have made an error, why don't you rectify and issue an updated statement.
Sibusiso and Dipuo have **** a lot in the past, I am really sceptical about signing contracts that come from them,why are they not issuing an updated statement.
When Sibusiso evicted me he said that he was goin to refund my deposit and money that I paid for application in 24 hours, but 3 months later I have not received the POP or anything in my bank account.
I would really appreciate seriousness on your part resolving this issue, you have my bank account details.
Regards
Patson
I did receive communication from the very people that harassed me before. They send a lot of documents that I do not understand and requested me to sign. I questioned them why I am being billed monthly, 3 months after leaving. They said the account is still open. They said I should sign contracts for them to refund me and credit the account for charged invoiced after I left. I do not know if it is a matter of lack of competency or ignorance on my part but, if you have made an error, why don't you rectify and issue an updated statement.
Sibusiso and Dipuo have **** a lot in the past, I am really sceptical about signing contracts that come from them,why are they not issuing an updated statement.
When Sibusiso evicted me he said that he was goin to refund my deposit and money that I paid for application in 24 hours, but 3 months later I have not received the POP or anything in my bank account.
I would really appreciate seriousness on your part resolving this issue, you have my bank account details.
Regards
Patson
Kindly provide a suitable date and time for us to contact you so that we can resolve this matter as efficiently as possible.
We look forward to your response.
Kind regards,
City Property Support Team
Kindly provide a suitable date and time for us to contact you so that we can resolve this matter as efficiently as possible.
We look forward to your response.
Kind regards,
City Property Support Team
Kind Regards
Patson
Kind Regards
Patson
Thank you for allowing us to resolve the matter. We appreciate your understanding.
Kind regards,
City Property Support team
Thank you for allowing us to resolve the matter. We appreciate your understanding.
Kind regards,
City Property Support team
