1 reviews | Active since Jan 2025
Horrible ,No Deposit refund, deteriorating buildings
1. Your deposit WILL NEVER be paid back to you in full. We took pictures and videos of their ****ty unit within seven days of staying there,sent it as proof for them to see the condition their unit was. We ensured to leave it like that- but for some reason they say we did not leave it at their standard, the oven glass was oily(we have proof which was sent to them) ,their carpet had marks(we gave them this within 7 days of staying there). Their horrible manager by tricha -didn’t even want to acknowledge that,instead she sends us a video of the stove same as the one we found,with a rude undertone! 2. They willl ALWAYS find something to deduct on ur deposit which makes us think they are on a business of milking those deposits as much as they can 3. Roaches- there’s roaches everywhere. I’m not even sure what fumigation are they even doing in those units 4. ****ty customer service- you’d swear CityProperty holds workshops for their employees on how to be ****ty human beings 5. Stay if you are desperate-but I can guarantee you that you will not enjoy ur stay in their property.
Overall experience- negative every star which exists
Thank you for sharing your feedback. Your feedback is invaluable to us, and we deeply regret that your stay did not meet your expectations. We strive to provide a positive environment for all of our tenants, and we will review the concerns you've raised.
We assure you that any deposit deductions are based on objective assessments of the unit's condition. Our goal is not to "milk" deposits but to ensure that the property is left in a condition that allows us to continue providing quality experiences for future tenants. We are open to reviewing any discrepancies and are happy to explain the reasoning behind any deductions.
One of our agents will contact you to discuss the matter.
Kind regards,
City Property Support Team
Thank you for sharing your feedback. Your feedback is invaluable to us, and we deeply regret that your stay did not meet your expectations. We strive to provide a positive environment for all of our tenants, and we will review the concerns you've raised.
We assure you that any deposit deductions are based on objective assessments of the unit's condition. Our goal is not to "milk" deposits but to ensure that the property is left in a condition that allows us to continue providing quality experiences for future tenants. We are open to reviewing any discrepancies and are happy to explain the reasoning behind any deductions.
One of our agents will contact you to discuss the matter.
Kind regards,
City Property Support Team
