Frustrated new tenant Kempton Place, Kempton park

1. I have moved to one of the City Property buildings ( Kempton Place) in Kempton park on the 01 May 2024. All the costs were paid u. I then tried to connect my DSTV nothing worked, tried Wifi nothing, i noticed that my Curtain Rail in one of the rooms was missing i reported all of this but nothing was attended too. There is a book at the reception that you have to write all your house issues but i did not get any help. Its been 9 days today without TV and i have kids.

2. I have a car and i asked for a Parking i was told that i need to pay for a deposit of 400 and 200 for lease fee and 400 parking for the month which adds up to 1000, ok i paid that i was given a parking. I asked for me and my husband to both have fingerprints cause sometimes i drive the car in the mornings they said we can only give to one person not both of you. Ohk fine later that day a security guard came to my house telling my husband that we parked in someone else's parking we told him no the parking was empty as we were given the parking list in the office to go chose our parking. We had to move our car and park somewhere else even though i paid for that parking. Every afternoon after work we have to look around for an empty parking at floor 0.

Please intervene as i cannot go on like this as a new tenant. At least DSTV connection needs to be restored and Curtain rail also need to be replace ASAP.