Failure to correct my contact information and send statement every month

I moved in at the Hangar, Centurion last year. My agent wrote wrong email and phone numbers on my lease. I contacted city property to change it but they didn't do so. I had to keep on requesting for the statement on whatsapp every month. We emailed them then they decided to only send the email to the sub tenant not the main tenant. We requested that the statement should be sent to both the tenants, especially I as the main tenant since I'm the one who's paying. They only did that for two months then didn't send again. Every month I have to email y'all to request for the statement and then you'll reply around the 4th. It's so tiring since it's been almost year and y'all are not fixing this problem. Your agents are failing just to do a simple thing and when you call nobody responds. When you lay a complaint about them they get angry and end up putting wrong things on your contract just to spite you