SM
Sam M

1 reviews | Active since May 2022

27 Nov 2025, 10:08

Exceptional work from care taker Elise

I moved into Tower hill in 2022 and the Elis was the caretaker who helped me with settling in. She is so bubbly and friendly who was forever willing to assist. Her response to issues reported was prompt and friendly and did not feel as though I was bothersome. I hope City property gives their top performers their flowers and acknowledge them because they make us feel home away from home. It makes one feel cared for when the care taker greets you and asks where you have been as they noticed that she did not see me at the usual times that I would be going to work and wondered if I'm okey. That assured me that she is attentive and would notice anything should something happen. A job well done to her and her passion for her work and she does it above and beyond and was consistent over the years she was here. I was amazed with her humanity that I even posted her on my Facebook as a way of me appreciating and giving her her well deserved flowers

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Replies (1)
City Property
City Property's reply27 Nov 2025, 16:34
Official
Dear Sam Mabasi, 

Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your experience.

Elisa is indeed an exceptional team member, and we’re thrilled to hear how her friendliness, attentiveness, and dedication made you feel at home. Your kind words mean a lot, and we’ll make sure she receives the recognition she deserves. 

Thank you for being part of our community! 

Kind regards, 
City Property Support team