ELECTRICITY CUT-OFF TWICE IN 8 MONTHS

cannot explain how disappointed we are in the way City property has handled the electricity and water leakage issue. A report regarding the cut-off was made on the same day (04th August 2022) at around 12h00, to this day (08/08/2022) we still have no electricity. We contacted you numerous times regarding this and no substantive response was given. We contacted City of Tshwane as well to do our own follow up seeing that it this doesn't affect you as much as it does to us, to our surprise no request for reconnection was made, NO PAYMENT ARRANGEMENT WAS MADE, and no ticket was logged thereof. This issue is happening for the 2nd time in 8 months, UNACCEPTABLE if you ask me. So much money has been lost and by the look of things and how things are done, chances of being reimbursed are very slim. Please note that for whatever defects that may have occurred in the flat no money from our side will be paid to City property.