Disrespectful credit controller

I'm honestly disappointed at the lady called Kedibone.. She has no customer service education, I don't appreciate how she spoke to me. When you pay forward rent no one will even call but a delay where I inform her I'll pay on the 15th as I'm having financial issues she then raises her voice telling me she expects it done on the 1st..she can evict us then cause what I'm I to do, should I go milk the money from a ***?? If that's how they are trained to speak to clents then we will serve our notice. She is disrespectful as if the company is her mother's house