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Amos T
1 reviews | Active since Jan 2021
06 Mar 2021, 09:18
Disgusting service from city property
I'm highly dissapointed in city property, firstly they refused to pay me my refund then they listed me on a credit bareu as someone who owes them and doesnt want to pay.
Please be careful with city property when you pay your deposit do not expect it back when you move out. I was told that I won't get any deposit and on top of that I must pay for additional costs as they claim that there were damages in the flat, I have asked city property to provide me with a report of when I moved in to prove their stories but they failed to do so, and that report containing images of the pre existing conditions of the flat before I moved in was going to be the only proof as now its just their word against mine.
I won't recommend anyone to do business with city property, they are only happy when you are still staying in their premises and paying rent. They do not have any intention to give back your deposit back. So try other property management companies that will not rip you off.
Helpful (0)
Replies (4)0
Replies (4)
City Property's replyOfficial
08 Mar 2021, 15:02 Dear Amos, We hereby confirm that this matter is being attended to and quote the following reference number: 33273. Please direct all future enquiries regarding this matter to *** or ***. Thank you and kind regards City Property Customer Service team.
City Property's reply08 Mar 2021, 15:02
Official
Dear Amos, We hereby confirm that this matter is being attended to and quote the following reference number: 33273. Please direct all future enquiries regarding this matter to *** or ***. Thank you and kind regards City Property Customer Service team.
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Amos T's updateReviewer Update
12 Mar 2021, 13:14Still haven't received document i have requested from city property and city property claims that I was not ********** my deposit but they can't prove it. And this is the very same thing that is going to happen to the person who is now staying in the flat I was staying at as I can see that someone else has moved in already and I've spotted that some of the things that city property claimed that I caused damage to are still the same so when the new tenant move out they will also be blamed for them.
So guys please beware of city property when paying deposit and if you do pay deposit please make sure you take images of everything in a flat and even a little scratch that seems like nothing, you'll thank me later.
So guys please beware of city property when paying deposit and if you do pay deposit please make sure you take images of everything in a flat and even a little scratch that seems like nothing, you'll thank me later.
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Amos T's update12 Mar 2021, 13:14
Reviewer Update
Still haven't received document i have requested from city property and city property claims that I was not ********** my deposit but they can't prove it. And this is the very same thing that is going to happen to the person who is now staying in the flat I was staying at as I can see that someone else has moved in already and I've spotted that some of the things that city property claimed that I caused damage to are still the same so when the new tenant move out they will also be blamed for them.
So guys please beware of city property when paying deposit and if you do pay deposit please make sure you take images of everything in a flat and even a little scratch that seems like nothing, you'll thank me later.
So guys please beware of city property when paying deposit and if you do pay deposit please make sure you take images of everything in a flat and even a little scratch that seems like nothing, you'll thank me later.
City Property's replyOfficial
12 Mar 2021, 16:05Good day Amos,
As per confirmation from the Property Manager all documents were sent to you via email on 10 March. I can confirm this as I was copied on the email and will ensure that we send it to your email address as per this complaint again.
Regards,
City Property Customer Service Team
As per confirmation from the Property Manager all documents were sent to you via email on 10 March. I can confirm this as I was copied on the email and will ensure that we send it to your email address as per this complaint again.
Regards,
City Property Customer Service Team
City Property's reply12 Mar 2021, 16:05
Official
Good day Amos,
As per confirmation from the Property Manager all documents were sent to you via email on 10 March. I can confirm this as I was copied on the email and will ensure that we send it to your email address as per this complaint again.
Regards,
City Property Customer Service Team
As per confirmation from the Property Manager all documents were sent to you via email on 10 March. I can confirm this as I was copied on the email and will ensure that we send it to your email address as per this complaint again.
Regards,
City Property Customer Service Team
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Amos T's updateReviewer Update
12 Mar 2021, 18:01That's very true the property manager has still sent irrelevant documents and I've even rep**** to that email telling him which document I am looking for, so to me it seems like he doesn't have it or he is still buying time to engineer one.
I've sent you the email too(the Gmail one since it's the one that is copied) after seeing this response so that you can know what I am talking about.
I still don't understand why it is so difficult for him to send me that document. If city property wants to rip me off my deposit it's fine they can go ahead and do that. At least someone will learn from my misfortune.
I've sent you the email too(the Gmail one since it's the one that is copied) after seeing this response so that you can know what I am talking about.
I still don't understand why it is so difficult for him to send me that document. If city property wants to rip me off my deposit it's fine they can go ahead and do that. At least someone will learn from my misfortune.
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Amos T's update12 Mar 2021, 18:01
Reviewer Update
That's very true the property manager has still sent irrelevant documents and I've even rep**** to that email telling him which document I am looking for, so to me it seems like he doesn't have it or he is still buying time to engineer one.
I've sent you the email too(the Gmail one since it's the one that is copied) after seeing this response so that you can know what I am talking about.
I still don't understand why it is so difficult for him to send me that document. If city property wants to rip me off my deposit it's fine they can go ahead and do that. At least someone will learn from my misfortune.
I've sent you the email too(the Gmail one since it's the one that is copied) after seeing this response so that you can know what I am talking about.
I still don't understand why it is so difficult for him to send me that document. If city property wants to rip me off my deposit it's fine they can go ahead and do that. At least someone will learn from my misfortune.