CM
Cate M
1 reviews | Active since Oct 2021
18 Mar 2025, 20:44
Disgusting customer service
18 days later no response. Here on helopeter they respond for show. Apparently matter was referred back to the property manager Zanele. I'm still awaiting her email. City Property pay back my deposit in full and stop coming with excuses
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City Property's replyOfficial
19 Mar 2025, 14:27Dear Cate Mhlanga,
We take your concerns seriously and the Property Manager has been communicating with you from the time you started requesting feedback on your deposit refund. We are pleased to confirm that your deposit has been refunded and should reflect in your account within the next 24-48 hours.
Thank You for Being a Valued Tenant. Sincere apologies for any inconvenience caused.
Kind regards,
City Property Support Team
We take your concerns seriously and the Property Manager has been communicating with you from the time you started requesting feedback on your deposit refund. We are pleased to confirm that your deposit has been refunded and should reflect in your account within the next 24-48 hours.
Thank You for Being a Valued Tenant. Sincere apologies for any inconvenience caused.
Kind regards,
City Property Support Team
City Property's reply19 Mar 2025, 14:27
Official
Dear Cate Mhlanga,
We take your concerns seriously and the Property Manager has been communicating with you from the time you started requesting feedback on your deposit refund. We are pleased to confirm that your deposit has been refunded and should reflect in your account within the next 24-48 hours.
Thank You for Being a Valued Tenant. Sincere apologies for any inconvenience caused.
Kind regards,
City Property Support Team
We take your concerns seriously and the Property Manager has been communicating with you from the time you started requesting feedback on your deposit refund. We are pleased to confirm that your deposit has been refunded and should reflect in your account within the next 24-48 hours.
Thank You for Being a Valued Tenant. Sincere apologies for any inconvenience caused.
Kind regards,
City Property Support Team