TW
Tasneem W

1 reviews | Active since Apr 2017

05 Apr 2017, 16:47

Disgusted and Disappointed

<p>I moved into the Ark building in Newtown. We paid R8211 to move in. The place had a damaged and filthy kitchen unit. We did not use that unit. Every month rent was fluctuating. The shower is in the kitchen and toilets are communal outside toilets. </p> <p> </p> <p>Every month we dealt with a rude woman called Nandipha.</p> <p>We stayed until we could find a decent place that we could afford. I gave two months notice before moving out. There was a kind manager Thabang Williams who dealt with my notice. Unfortunately somehow or the other this Nandipha woman became the manager when we were leaving. We received a bill of R1800 charges to stay from 28 feb to 1 March. </p> <p> </p> <p>Upon receiving the bill we decidedto move to our new place before the 28 feb. Our Landlord understood that we would pay deposit when it was returned from City Property. Lo and Behold Miss NANDIPHA does a check way after I moved out. I agreed they could charge me for re painting the flat. they have refused to return ANY deposit money statinh it was used to renovate???</p> <p> </p> <p>Dealing with an equally rude Stella Nqobo woman. I decided to let it go and told her you guys are dishonest its fine. TODAY ONE MONTH later they are sending me a bill for 8000!!!</p> <p> </p> <p>The place was terrible to start of with and this just makes it worse!!</p> <p> </p> <p>NANDIPHA AND STELLA seem to be two women who have NO FAMILIES and Therefore disgustingly rude over the phone! I disagree with photographs or whatever as the building manager informed me I was to sign a form agreeing to painting the place and that it would be taken care of. Keys were left for an entire 4 days before this Nandipha decided to INSPECT.... HaD she Inspected ONCE during our stay there she wouldv seen the state of the unit that WE didnt USE!!</p>

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Replies (1)
City Property
City Property's reply05 Apr 2017, 17:11
Official

Good evening Tasneem,

We will investigate this matter in the morning and contact you during the course of tomorrow, as soon as we have detailed information on your report.

Regards,

City Property Customer Service Team

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