disappointing experience

I would like to share my disappointing experience with City Property Management. Unfortunately, they have handed over my account twice on 2024/02/19 account number 122662(which was R9190.00) and 2024/08/01 account number 122662A(R2971.00) , causing unnecessary stress and confusion. They cant even tell me which company they have me over to.

I lost my job and reached out to City Property Management to request a 50% settlement to resolve the outstanding balance, with what i currently have at hand. Despite my difficult circumstances, they refused to work with me, showing a complete lack of empathy and understanding.

Their actions have raised serious concerns for me, as it feels like there may be hidden agendas at play. I strongly urge anyone dealing with City Property Management to be cautious and to carefully review any agreements or communications with them. Based on my experience, I can't recommend their services and would advise others to proceed with caution.