Disappointed in the Service and lack of compasion.

I have lived in City prop for a while now and recently renewed my contract due to security reasons. The apartments are cleaned daily, it's safe and affordable too.

however, I'm uncertain about my decision as of late. We get frequent power outages with no back up plan. Understandable that these are unforseen circumstances however, they happen so often that at some point shouldn't they be prepared?

As I'm speaking we are without power since yesterday, I attempt to call the offices and I'm told they are unable to take my call I must leave a message.

our neighbouring City Property has a generator for the foyer, allowing tenats to charge downstairs and still have access to the property Wi-Fi, we have to go next door in order to charge our devices and even then we no onger find space to charge because the rightful tenants take first priority.

Our perishables get spoilt each time this occurs. again, I forsee it happening. Will I get compensated? We cannot purchases gasses for the safety precautions so what do we do? I don't have the means to get takeouts everyday until we have our power back nor do i have family to run to when such incidents happen, so What do I do? Do I starve until Electricity comes back? all my funds went towards purchasing groceries that will inevitably spoil.

Very very disappointed. Please don't tell me this power outage is beyond your control, you are well aware it's an occurance bound to repeat itself, the question is, what is the alternative?