lB
louis B

1 reviews | Active since Feb 2013

03 Nov 2015, 09:46

Deposit Refund 1017 Plazaz

I'm really disappointed at the service that am getting from City Property , I did enjoy my stay at your building and had I only listened to people when they warned me about you guys when its comes to Deposit refund , I been told that my case is with the banking department since last week Wednesday and even to day I haven't received the money due to me.<br> <br> City Property has the worst customer service , its like they guys are just programed to say the refund takes 4-6 weeks and don't tell you what's holding the process.<br> <br> I having speaking to Busi , the only lady who seems to know what's She doing , but my banking doesn't show any thing from you guys <br> <br> Please don't refer me to your customer service, because I have been there almost everyday.

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Replies (1)
City Property
City Property's reply03 Nov 2015, 10:17
Official
Hello louisb88,

We hereby confirm that this matter is being attended to and quote the following reference number: 107361. According to our records funds were paid over to you on 02/11/2015. We will contact you soon to confirm receipt thereof.

Please direct all future enquiries regarding this matter to *** or ***.

Thank you and kind regards
City Property Customer Service team