GN
Grieta N

1 reviews | Active since Jan 2025

13 Jan 2025, 08:37

Deposit Payment for Residential Leasing

City Property their service is very poor, I was accommodated for 2 years (2***) months to months contract, I serve the notice on time at the end of October 2024 that I'll be moving out on the 30th of November together with the parking notice, before I moved out I did inspection together with the building Manager and they charged me for 3 walls and the mat, and apon arrival the bath tub was not in a good condition and I left it in the same condition, but i am charged to pay for it. they sent me an invoice costing R1865,36 that we agreed on with a building Manager for inspection, then later on they sent me the statement with the new amount of bath tub that cost R2 895 they said I must pay for it, and I found it like that when i moved in, they promised to pay my deposit (R3 340,24) within 21 days after moving out, but they failed they didn't paid out till today. On the 6 Jan 2025 I call them they told me they'll call me back, But still they didn't call me back. on the 7 Jan i did the same thing still they said they will call me back on that day but still they failed. They call me back on the 10 Jan 2025 afternoon around 3pm still I didn't get help. I am very disappointed by City Property. I don't recommend it to anyone.

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Replies (1)
City Property
City Property's reply13 Jan 2025, 09:51
Official
Dear Grieta, 
 Thank you for sharing your experience. We understand your concerns and regret any frustration this situation has caused.An agent will be contact with you to discuss the matter further. We appreciate your feedback and remain committed to addressing your concerns promptly.Kind regards,
City Property Customer Care Team