GZ
Gugu Z

1 reviews | Active since Jul 2009

11 Jul 2015, 14:13

Day light *******-paying double rent of R1905 !!!

I received a statement on 25/05/15 from Benjamin Ngobeni the credit controller. I asked for more information as some of the context was incorrect. He sent me same. I rep**** asking for someone I can contact for assistance. He never rep****. On 05/06/15 I phoned Claudia Vieira and explained. She asked me to send an email stating my case&supporting documents. She never responded until I asked for feedback on 25/06/15, when another statement came. She rep**** on answers to questions I already knew and paid for, then handed me back to Benjamin who has never contacted me till today(11/07/15) by sending me yet another statement and an sms threatening with legal processes for R1905 due.<br> I have exhausted all avenues as it seem I am being forced to pay for a wrong statement. I refuse to be ****** like that. I hope city prop could link me with someone who has been trained on custormer care as these 2 show no such signs. I mean listening, investigating and coming back with relevant and direct answers/solution. I am actually dissappointed at city prop for treating me like this as I've been their tenant for more than 5years! I do not deserve this treatment! I'M APPAULED!<br>

0
Replies (1)
City Property
City Property's reply13 Jul 2015, 10:41
Official
Hello pg,

Please grant me the opportunity to investigate your complaint, I did try and call you, but unfortunately the call went directly to your voice mail, if you would please contact me, Patrick on ***.
Regards
Customer Services