1 reviews | Active since Apr 2025
Craig’s Place – A Stressful and Unwelcoming Environment for Tenants
City Property needs to take this matter seriously and investigate the way tenants are being treated here. I am writing this review as a very disappointed tenant of Craig’s Place under City Property. Living here has become uncomfortable, and at this point, it feels like the caretaker is running the building according to his own rules.
The caretaker does not treat tenants with respect. Even if you greet him, he will just look at you and keep quiet. He speaks to adults like they are children, and it’s as if he believes being a caretaker gives him the power to control everyone. The atmosphere in this building is tense—tenants do not feel free, and many are either planning to move out or already have. Management should seriously reflect on why this is happening.
To make matters worse, if the caretaker doesn’t like you, even the security guards change how they treat you. They won’t greet you and make you feel unwelcome. It’s unprofessional and toxic.
The building is also managed like a strict student accommodation. There is no visitors parking at all, and visitors are only allowed to sleep over for 7 days in a month—once you’ve used your 7 days, that’s it. This rule is not part of the lease agreement and was never signed by tenants. It feels like our visitors are being treated like prisoners. This is not how tenants or their guests should be treated.
There are deeper concerns I won’t mention due to lack of proof, but I am calling on City Property to intervene and investigate. The caretaker’s conduct is driving tenants away and making Craig’s Place an unpleasant place to live. This is not the standard of living one expects from a company like City Property.
At this stage, I would not recommend Craig’s Place in Pretoria shame. What a toxic environment!!!
Thank you for bringing your concerns to our attention. We sincerely apologise for the unpleasant service experience and understand your frustration. Please be assured that we take these matters seriously. Your feedback is important to us and the matter has been escalated to the Property Manager.
One of our agents has tried contacting you to acknowledge and discuss the matter, we would appreciate it if you can send us your alternative contact details to ***
We look forward to hearing from you.
Kind regards,
City Property Support Team
Thank you for bringing your concerns to our attention. We sincerely apologise for the unpleasant service experience and understand your frustration. Please be assured that we take these matters seriously. Your feedback is important to us and the matter has been escalated to the Property Manager.
One of our agents has tried contacting you to acknowledge and discuss the matter, we would appreciate it if you can send us your alternative contact details to ***
We look forward to hearing from you.
Kind regards,
City Property Support Team
Thank you for taking time to speak to our Customer Service representative. We have tried contacting you again to continue setting up an appointment, we would it appreciate it if you can respond to the Property Manager's emails or contact us.
Kind regards,
City Property Support Team
Thank you for taking time to speak to our Customer Service representative. We have tried contacting you again to continue setting up an appointment, we would it appreciate it if you can respond to the Property Manager's emails or contact us.
Kind regards,
City Property Support Team
