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Pretty M

1 reviews | Active since May 2019

17 Jun 2020, 09:54

City Property -Splendid Place is a **** and takes advantages of Tenants

Splendid Place is a nightmare and has affected me so bad. I only stayed the for 12 months and i only moved there because there was a 0% deposit, they only made that special for flats that are old and has damaged,;the carpet was very old and stings, the bedroom window was cracked, it was not painted but when i move out they asked me to sign and they told me if there is anything they will let me know then after 2 months they told me i OWE R12 000, Basically they renewed the flat and want me to pay for it, The was a person who was staying the for few months before me and that person moved out and was no charged for anything now they said iam the one who damaged it they cant even show me the photos that before i moved in because they never took them as it was old and needed to renovated , how do i make a flat look old. Mpho, Isaac and Stella did even care what i want to say, they only tells me about the lawyers. R12 000 that ia 3 months rent. I'm disappointed and regret the day i decided to move in there

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Replies (2)
City Property
City Property's reply17 Jun 2020, 13:04
Official
Dear Pretty

We pride ourselves on offering a service that is, in our opinion, above average, and if your experience in dealing with us has been unsatisfactory then we invite you to discuss your concerns with us. 
 
We confirm that this matter is being attended to and quote the following reference number: 283966. Please direct all future enquiries regarding this matter to **********.


Thank you and kind regards 

City Property Customer Service team
PM
Pretty M's update30 Jul 2020, 11:15
Reviewer Update
That is taking advantage of people because you can affect their credit score anytime you want. I have to pay over R12 400 for something i don't even know that's ******* and theft, is that even normal? Worse its still affecting my Credit record even now as its still reflecting, This is draining and frustrating.