City property Johannesburg Vuselela place

I have been renting their property from 2019..They had various issued especially in the past year, geyser bursts that water comes into our rooms and flood our staff, lifts not working for the weekend zt times. They even had *******ion happening in the flat where home affairs official was *******ly operating from the flat. But more than anything a lot of pipe bursts especially this year which leads to the flat (Vuselela Place) not to have water. One of the fridays days there was was no water, we slept and while sleeping looks like wzter came back from my bathroom sink flooded my flat and neighbours flat.. Now am being charged close to R1500 for them bringing in a vacuum clearner at night. No one told me of the expense, or that they will bring people zt night as usually they bring people during the day. Why should i be paying close to R1500 for something that is NOT my fault while i dont recall them compensating for my staff that gone ruined my water.. I emailed about lifys as i am a lupus patient with joint pain and had to walk down and up seven floors and what that does to my health but they did not attend to it.