MR
Mamosa R
1 reviews | Active since Aug 2025
27 Aug 2025, 15:16
City property jeffs place
I signed a fixed six-month lease at Jeff’s Place and even paid the full six months’ rent upfront. From the start, I made it clear I only wanted six months. Twenty-six days before expiry, I reminded the building manager and asked if anything needed to be signed—no guidance was given.
Now City Property is refusing to return my deposit and insisting I must pay another month’s rent. This is unfair, dishonest, and feels like an attempt to rob tenants who act in good faith. Poor communication from staff should not be used as an excuse to withhold deposits or force extra payments.
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City Property's replyOfficial
27 Aug 2025, 17:08Dear Mamosa,
Thank you for taking time to bring this matter to our attention. We apologise that you feel you have not been treated fairly and our intention is not to rob our tenants.
We have reviewed the matter; as stated in the lease agreement, a notice in writing was sent to you at least 2 months before your lease expiry date where you were informed to about the lease renewal and lease termination processes. The letter was reviewed and acknowledge by yourself and returned to us.
We will send you the letter on email and contact you to discuss further.
Kind regards,
City Property Support team
Thank you for taking time to bring this matter to our attention. We apologise that you feel you have not been treated fairly and our intention is not to rob our tenants.
We have reviewed the matter; as stated in the lease agreement, a notice in writing was sent to you at least 2 months before your lease expiry date where you were informed to about the lease renewal and lease termination processes. The letter was reviewed and acknowledge by yourself and returned to us.
We will send you the letter on email and contact you to discuss further.
Kind regards,
City Property Support team
City Property's reply27 Aug 2025, 17:08
Official
Dear Mamosa,
Thank you for taking time to bring this matter to our attention. We apologise that you feel you have not been treated fairly and our intention is not to rob our tenants.
We have reviewed the matter; as stated in the lease agreement, a notice in writing was sent to you at least 2 months before your lease expiry date where you were informed to about the lease renewal and lease termination processes. The letter was reviewed and acknowledge by yourself and returned to us.
We will send you the letter on email and contact you to discuss further.
Kind regards,
City Property Support team
Thank you for taking time to bring this matter to our attention. We apologise that you feel you have not been treated fairly and our intention is not to rob our tenants.
We have reviewed the matter; as stated in the lease agreement, a notice in writing was sent to you at least 2 months before your lease expiry date where you were informed to about the lease renewal and lease termination processes. The letter was reviewed and acknowledge by yourself and returned to us.
We will send you the letter on email and contact you to discuss further.
Kind regards,
City Property Support team