MM
Malebogo M
1 reviews | Active since Aug 2019
16 Jul 2020, 13:14
CITY PROPERTY CASTLE MANSIONS WORST PLACE TO STAY AT
No water for 3 days, elevators are also not working. Some of us stay at the last/top floor and we have to use the stairs to go fetch water at the ground floor. There has been no communication whatsoever and the building Manager is nowhere to be seen. This ******* it's totally unacceptable as we pay alot of money to stay here and we don't deserve such a bul****t service.
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City Property's replyOfficial
16 Jul 2020, 14:19Good day Malebogo Molutsi,
I am unable to find your particulars on our system and will appreciate it if you can please provide me with your unit number at Castle Mansions.
Communication has been sent to the tenants at Castle Mansions with regard to the problems we are experiencing with electricity and water. Unfortunately this is a problem experienced from City of Joburg and we are continuously communicating with them to resolve the it.
Please ensure that you have updated your contact details with us in order to receive communication via SMS on matters like these.
I will forward the ******* matter to the relevant department to investigate and resolve urgently.
Kind regards,
City Property Customer Service Team
Tel: ***
Email: ***
WhatsApp: ***
I am unable to find your particulars on our system and will appreciate it if you can please provide me with your unit number at Castle Mansions.
Communication has been sent to the tenants at Castle Mansions with regard to the problems we are experiencing with electricity and water. Unfortunately this is a problem experienced from City of Joburg and we are continuously communicating with them to resolve the it.
Please ensure that you have updated your contact details with us in order to receive communication via SMS on matters like these.
I will forward the ******* matter to the relevant department to investigate and resolve urgently.
Kind regards,
City Property Customer Service Team
Tel: ***
Email: ***
WhatsApp: ***
City Property's reply16 Jul 2020, 14:19
Official
Good day Malebogo Molutsi,
I am unable to find your particulars on our system and will appreciate it if you can please provide me with your unit number at Castle Mansions.
Communication has been sent to the tenants at Castle Mansions with regard to the problems we are experiencing with electricity and water. Unfortunately this is a problem experienced from City of Joburg and we are continuously communicating with them to resolve the it.
Please ensure that you have updated your contact details with us in order to receive communication via SMS on matters like these.
I will forward the ******* matter to the relevant department to investigate and resolve urgently.
Kind regards,
City Property Customer Service Team
Tel: ***
Email: ***
WhatsApp: ***
I am unable to find your particulars on our system and will appreciate it if you can please provide me with your unit number at Castle Mansions.
Communication has been sent to the tenants at Castle Mansions with regard to the problems we are experiencing with electricity and water. Unfortunately this is a problem experienced from City of Joburg and we are continuously communicating with them to resolve the it.
Please ensure that you have updated your contact details with us in order to receive communication via SMS on matters like these.
I will forward the ******* matter to the relevant department to investigate and resolve urgently.
Kind regards,
City Property Customer Service Team
Tel: ***
Email: ***
WhatsApp: ***