TK
Themba K
1 reviews | Active since Jan 2020
21 Oct 2025, 08:39
CITY PROPERTY ARE ******
City Property is refusing to give back my deposit, I have been a tenant since 2018 and when I vacate their unit they are refusing to pay back my deposit of over R7,100. Apparenty I must paint the entire 2 bedroom unit from my deposit.
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City Property's replyOfficial
21 Oct 2025, 17:42Dear Themba,
Thank you for your feedback. We regret that your experience did not meet expectations. Please note that the deposit paid at the start of a rental agreement serves as security against any potential damages beyond normal wear and tear. The amounts charged are based on the condition of the apartment.
We have referred the matter to the Property Manager to discuss the clearance inspection with you as this is a transparent process. The inspection is also conducted with the legal tenant or occupants to take note of the outcome.
Thank you for choosing City Property over the years, we wish you well.
Kind regards,
City Property Support team
Thank you for your feedback. We regret that your experience did not meet expectations. Please note that the deposit paid at the start of a rental agreement serves as security against any potential damages beyond normal wear and tear. The amounts charged are based on the condition of the apartment.
We have referred the matter to the Property Manager to discuss the clearance inspection with you as this is a transparent process. The inspection is also conducted with the legal tenant or occupants to take note of the outcome.
Thank you for choosing City Property over the years, we wish you well.
Kind regards,
City Property Support team
City Property's reply21 Oct 2025, 17:42
Official
Dear Themba,
Thank you for your feedback. We regret that your experience did not meet expectations. Please note that the deposit paid at the start of a rental agreement serves as security against any potential damages beyond normal wear and tear. The amounts charged are based on the condition of the apartment.
We have referred the matter to the Property Manager to discuss the clearance inspection with you as this is a transparent process. The inspection is also conducted with the legal tenant or occupants to take note of the outcome.
Thank you for choosing City Property over the years, we wish you well.
Kind regards,
City Property Support team
Thank you for your feedback. We regret that your experience did not meet expectations. Please note that the deposit paid at the start of a rental agreement serves as security against any potential damages beyond normal wear and tear. The amounts charged are based on the condition of the apartment.
We have referred the matter to the Property Manager to discuss the clearance inspection with you as this is a transparent process. The inspection is also conducted with the legal tenant or occupants to take note of the outcome.
Thank you for choosing City Property over the years, we wish you well.
Kind regards,
City Property Support team