1 reviews | Active since Jan 2018
Charged R4700 for caretakers mistake
I moved out on the 31st of December 2017 at Ricci's place and my lease was ending on the 28th of February 2018 so I wanted out because I was no longer working and I knew I wouldn't afford rent for the next 2 months, so naturally it's December and most offices are closed and people go home before Christmas I went to the caretaker and told him my situation that I'm unemployed and I have to move out and I specified as to what will I get billed for when I move out before my lease ends he told me it's okay you should move out you'll forfeit your deposit and that's the only money they'll need from you ,and I was fine with that so come the 31st I go back to joburg to move my things out and I contacted him to come and inspect the place and I left the building after that was completed.
Fast forward to month end January 2018 I get an email with this huge bill that exceeds what I'd pay if I was living in the flat my rent was R3450 and would go up to 3800 now I open this email and see that they've taken the deposit and now I have a balance of R4700 to pay, so I call their offices to get clarity on the matter, the only thing that lady (Janine) kept telling me was that I have to pay that R4700 because the caretaker shouldn't have told me that, I mean if I knew I'd be charged R4700 and the R3450 I wouldn't have moved because now clearly I'm charged way more than I would have been charged had I stayed and now I have to pay for something I didn't use because the caretaker gave me wrong information?!
Dear Karabelo
We hereby confirm this matter is being attended to and quote the following reference number 183858.
Please direct all future enquiries regarding this matter to *** or ***.
Thank you and kind regards
City Property Team
Dear Karabelo
We hereby confirm this matter is being attended to and quote the following reference number 183858.
Please direct all future enquiries regarding this matter to *** or ***.
Thank you and kind regards
City Property Team
The correct contact number is ***
The correct contact number is ***
Case number 183859 and contact number ***
Case number 183859 and contact number ***
