Building Manager wants to charge us for things that were never fixed.

Im writing this review with a heavy heart after what the building manager Molefe Chuene at Corfti building has done. We received an invoice with charges for things we found in the unit after we moved out on the 1st Dec. We complained to Aubrey Laaka who gave us a stinking attitude even though i provided him with the photos of the flat which i took on the day we moved in to show the condition we found it in but we are still expected to pay. Below is the response i sent to Aubrey after he sent me the defect list that they claimed i have signed. “The signature on the tenant defect list is not mine. The building manager came to take pics long after we moved in and i told him that i cannot and will not sign because the flat is not and was never in good condition. Why was that only done in Feb 2020 when we moved in in April 2019? Please ask him how many times i have asked him about the stove which he claimed that he will buy oven cleaner from his own pocket to come and clean it personally, which he never did to this day. Why am i expected to clean it when i found it dirty? Ask him when was the flat cleaned because it was only mopped on the day we moved it, carpet was filthy that we went and bought a woover for it. Ask any tenant in that building how long this guy takes to fix things. The lamp shade was only fitted in September and there was nothing that needed to be bought because the shades were there in the house on the floor for the whole year from day 1. Just because we stopped giving him money doesnt mean we owe him to do his job, one of the reasons we moved out because he was starting to even gossip about us to other tenants and them to us and the day he almost got physical with my husband, was because my husband told him that he is tired of asking him to fix things and that will end up with us having to pay for things we know nothing of like now. He bluntly told us that he will do this at his own time and no one will tell him anything because he worked for City Property for the longest time. Sorry we cannot pay for those things.” His reply below: “ Good Day

May we need to meet and you ask him all this questions cause I’m working with the document I have and I don’t have answers to all your question.” My response below:

Hi Aubrey,

Are you telling me that i need to travel back to Pta, to come and ask Molefe questions that i have admired him before? I have mentioned to you that the flat was like that when we moved in, there so many other issues which i complained about but nothing was done.Iz this how City Property resolves issues? Im not surprised why this guy continues to treat tenants like this because they know that nothing will be done. I did ask why was the flat only checked months after we moved in and you are telling me to meet and ask Molefe. Really? His response: “ Good Day

I am trying to be disrespectful or anything , but which other way is there that can help us resolve this issue without you having to come back ? Please remember I wasn’t there when all this things happened and I only have the two signed documents which tells me the condition of the unit on occupation and when vacating and also another thing is that the building manager is say another thing and you saying what written in the email below. Please which other way do you think would be best for me to help with this issues”

Please advice if you have any other prove about what you are tell me on the email below , and your prove must have dates so I can show my manager as well.” @City Property, looking at the response im getting from Aubrey, its clear that i will not get any positive and fair treatment from your team and therefore im asking for someone else to look at the matter. I have provided him with photos and emails that i have been sending to show that i was never happy from day 1 and been ignored.