1 reviews | Active since Jan 2012
Bad service and escalated invoices
Anyone interested in renting with City Property, please stay as far from there as you can possibly do. I am utterly disappointed, especially for a company as big as this leaning towards being a sharky operation. Their administration is shocking. I have made numerous enquiries with them regarding their final invoice since I have moved out, and instead they opted to close my enquiry tickets without providing the answers and still went ahead to debit my account – the very same figure I was questioning. If this will save one person from renting with them so be it. People, please make sure you do not rent with these ones all they want is your money and will get it at all cost. All I want is for them to close their account on my ITC record so that I can move on.
Thank you for your feedback. We apologise for the unpleasant service experience and any frustration caused. Please know that this is not the standard of service we strive to uphold. We take your concerns seriously and would like to resolve this matter as quickly as possible.
The Property Manager has responded to your email and one of our agents contacted you this morning to discuss the matter. You will be contacted again this afternoon at the agreed-upon time.
Kind regards,
City Property Support Team
Thank you for your feedback. We apologise for the unpleasant service experience and any frustration caused. Please know that this is not the standard of service we strive to uphold. We take your concerns seriously and would like to resolve this matter as quickly as possible.
The Property Manager has responded to your email and one of our agents contacted you this morning to discuss the matter. You will be contacted again this afternoon at the agreed-upon time.
Kind regards,
City Property Support Team