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jessica.green jessica.green

1 reviews | Active since Nov 2016

05 Apr 2017, 14:50

Bad Maintenance( inhaling black Mould)

<p>I moved in to city property and last year, my flat started getting black Mould, which has caused respiratory problems for my partner and I, I have seen numerous doctors regarding this, and our respiratory issues keep getting worse, rain seeps into the building, which wets the furniture and carpet,the carpet is filthy and has never been cleaned. The carpet constantly gets wet due to the leaks from the roof , which creates a damp wet smell in the flat, I feel like one day the roof will come caving in, due to the cracks. Ive complained since last year july and nothing has been done. I never suffered from sinus ever in my life, now I do, I even have chest pain and nose bleeds. The Window in my bedroom broke last year, it was not fixed I constantly have no peace and quiet kids banging on the wooden thing they put over the broken window, having to constantly listen to other peoples conversation and music, sometimes its disturbing and I have no privacy in my bedroom. I almost got injured on my head by the broken glass pieces. I complained about it and again nothing was done. I have recording and pictures of how bad the apartment is and showed them and still nothing was done, just promised that they gonna move us to a new apartment and still nothing. Please don't stay at apartment 527 castle mansions, its really life theatening can't wait to move out of this place. Constantly get ridiculous charges on your bill for services that were never done, pay a large amount of money for a flat that is a hazard. 4600 and more depending on what ever charges they choose to put on your bill. For no services just medical bills adding up.</p>

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Replies (1)
City Property
City Property's reply05 Apr 2017, 15:23
Official

Dear Jessica. We hereby confirm that this matter is being attended to and quote the following reference number: 157728. Please direct all future enquiries regarding this matter to *** or ***. Thank you and kind regards City Property Customer Service team