NM
Ntokozo M
1 reviews | Active since May 2013
27 May 2020, 07:03
Bad Administration
Hello Peter,
City Property has just ruined my credit history and score, This is seriously affecting my credit record, that I have unpaid debt with City Property of R12 098.
When I follow up they say is administrative error.
This has badly affected me, in many ways And all my rent is paid via debit on the 15th as per agreement.
Below is there feedback
"Good day Kenneth Unfortunate I could only update payment date to the 15th on TPN. The other credit bureaus do not have this option. Is the rule for 15th payers not to be one month in advance? I dd not think MDA have a functionality to separate 1st, 15 and 26 payers"
What about my credit life that has been dismally ruined?.....
Helpful (0)
Replies (2)0
Replies (2)
City Property's replyOfficial
27 May 2020, 08:26Good day,
We pride ourselves on offering a service that is, in our opinion, above average, we thank you for sharing your unsatisfactory experience in dealing with us and will investigate this error to resolve.
We have logged your enquiry with ***. An agent will be contacting you soon to assist in resolving the matter.
Kind regards,
City Property Customer Service Team
email: ***
WhatsApp: ***
We pride ourselves on offering a service that is, in our opinion, above average, we thank you for sharing your unsatisfactory experience in dealing with us and will investigate this error to resolve.
We have logged your enquiry with ***. An agent will be contacting you soon to assist in resolving the matter.
Kind regards,
City Property Customer Service Team
email: ***
WhatsApp: ***
City Property's reply27 May 2020, 08:26
Official
Good day,
We pride ourselves on offering a service that is, in our opinion, above average, we thank you for sharing your unsatisfactory experience in dealing with us and will investigate this error to resolve.
We have logged your enquiry with ***. An agent will be contacting you soon to assist in resolving the matter.
Kind regards,
City Property Customer Service Team
email: ***
WhatsApp: ***
We pride ourselves on offering a service that is, in our opinion, above average, we thank you for sharing your unsatisfactory experience in dealing with us and will investigate this error to resolve.
We have logged your enquiry with ***. An agent will be contacting you soon to assist in resolving the matter.
Kind regards,
City Property Customer Service Team
email: ***
WhatsApp: ***
NM
Ntokozo M's updateReviewer Update
31 May 2020, 12:02Good day,
The matter has not been resolved with all ITC companies.
Building a credit profile again is a long process.
I have asked what will happen to the damage that has been made?
All my plans have been affected, I have been declined car finance. Have been declined appartments to rent.
What will happen to the damage that has been course by your maladministration ?
Regards
Ntokozo
The matter has not been resolved with all ITC companies.
Building a credit profile again is a long process.
I have asked what will happen to the damage that has been made?
All my plans have been affected, I have been declined car finance. Have been declined appartments to rent.
What will happen to the damage that has been course by your maladministration ?
Regards
Ntokozo
NM
Ntokozo M's update31 May 2020, 12:02
Reviewer Update
Good day,
The matter has not been resolved with all ITC companies.
Building a credit profile again is a long process.
I have asked what will happen to the damage that has been made?
All my plans have been affected, I have been declined car finance. Have been declined appartments to rent.
What will happen to the damage that has been course by your maladministration ?
Regards
Ntokozo
The matter has not been resolved with all ITC companies.
Building a credit profile again is a long process.
I have asked what will happen to the damage that has been made?
All my plans have been affected, I have been declined car finance. Have been declined appartments to rent.
What will happen to the damage that has been course by your maladministration ?
Regards
Ntokozo