A joke but not funny at all.

I actually wanna rate them -*** because what the hellyyyyy? My fiance and I are looking for a place to stay, we went to view a unit on Friday 18 July 2025 and the building manager informed us that it is vacant but it was not on the list Odirile sent to us. After viewing, my fiance went back to Odirile and said please re-send list and specified which unit or unit type we viewed and liked. Odirile proceeded to send the exact same list with no explanation. Okay, so I decide no let me make a fresh enquiry, I whatsapp the number on the site and that is where I saw "Move in with zero deposit" so I thought I will ask about that once I know the unit I viewed is available. After my fresh enquiry, I get contacted by a Sidney, Sidney has no time to answer my questions and jumps to say "You act serious but you probably do not have your documents ready".. Can I just say that I work in customer service so I do have an expectation when engaging with someone who is representing a company, eventually I got off with Sidney because is also telling me the unit I want is not available, so I go back to the building manager and I ask him if he is sure as the office is telling me something else, the building manager says they are vacant and there are 3 of them, I ask him to call the office and let them know and he genuinely sounded reluctant (I am not surprised why, such horrible people to speak too).. So I call Odirile back and I advise her that I saw a unit and I want that unit but it is not on your list, so before I submit my application, I need confirmation that I am applying for that unit and she says that the building manager doesn't know what's going on (ODIRILE, IN FUTURE, DO NOT MAKE THIS THE CUSTOMERS PROBLEM/BUSINESS, THAT IS AN INTERNAL MATTER!!!!) anyway, she checks the system and finds that the unit I want is in fact available for the date I want to move in so I say great and start doing the application (during MY working hours).. Also, I work 100% remote for a company based in the UK, we do not have business South African numbers as it is not a South African company. Oh I forgot to mention, after Odirile confirmed the unit I want is available and before sending the application fee, I ask about the bottom of her signature because it says "Move in with zero deposit" I saw this on the website as well. Odirile proceeds to ignore that email for almost a full business day until my fiance sent in the application, once he has sent in the application, she calls me to confirm receipt and proceeds to say "There are no promotions on (the building I want to stay in)" but does not tell me which buildings do qualify for the promotion. Anyway, she calls me about 10/15 mins ago and she says she cannot call an international number to verify my employment and needs a South African number to do so, as mentioned before, I work for a company based in the UK so there is no South African business number, I hung up while she was talking because she was talking over and at me, and called my fiance and asked him to call her, I am on the phone with him now and he is suggesting that he does ***** in order for us to get the apartment lol what type of joke is this? She suggested that I find someone else with a South African number to verify my employment hahaha yoh

Listen if you are going to contact me to correct this, please make sure you have listened to all the calls and come with a proper resolution