What type of service is this

<p>my mom and dad waited 3 months for city power to change the meter .. My mom just passed away and my dad is 75.. the electricity bill is over R50 000 because of a faulty meter. I called city power 3 days ago and was told i would get a technician. Following day a technician was to come out he called me said he would come and called me off his personal phone. We had no power i informed him and he said he would come after the power is back. I told him the power came on and he said he would arrive to change the meter. He never arrived i tried calling him yesterday he ignored my call.. Not to mention my ticket i had open for the meter change was also closed and this guy hope doesnt answer his phone. This guy needs to loose his job and give it to someone who wants to work. now i have to open new tickets and sit on the phone waisting my time again. Hope ********** 2894 is the guy who was meant to change the meter. I even sent him a text asking when he is coming and got ignored. I also sent him a text saying i would report him. I wonder if any action will be taken against him.. </p>