Useless service City Power.

I write this in total utter dissapointment.I dont know whether the problems lies with our systems or the workers.I have been having problems with city power. I've been calling in on numerous ocassions and technicians have been coming through to my place to reconnect my lights, I've logged calls to state that my meter is faulty and yes some calls were attended to where the technicians will also confirm that there is a fault but its either they dont have the neccessary tools to fix it or I get told dont worry weve written everything on the job card well come back again but nothing. To some point I was told no the only thing we need to fix is your meter card.

So today I called through again to thier call centre I was on the phone with supervisor for a whole 25 minutes until he eventually ddopped the call. So I figured best option let me go through to the booysens offices, when i eventually get through to a consultant who mind you didnt have the time of day to offer proper assistance just tells me theres nothing he can do I must just pay the penality fees.Which blankly told him I wont pay because I've been escalating this matter and I'm not at fault. Funny enough according to them theres nothing on system theres not even a history that I called through today wheres the reference number for todays call, I explained to him that the call was dropped on my ear and he refused to hear reason and yold me im lying, funny enough Ive got proof that i called as i have requested a call log from work as i used my work number...

The one main question that I asked that nobody could answer was if there was an ******* connection done on my meter box why wasnt I called or informed or uprihended the time technicians came through to re****ect my services. Why were my services reconnected in the first place if theres ******* connections going shouldnt the technician have pucked that up from the get go and reported it.

I've spoken to the supervisor at Booysens and at the call centre but still no avail but instead i get consultants who have the nerve to tell me that I need assistance only now because I'm desperate.

So if one cant get assitance drom either parties where do we go for help? No body is bothering to say ok Mam well take futher look into your problem or well investigate the matter.