Urgent Complaint: Delayed Resolution and Poor Service from Technicians

I am writing to raise serious concern about the unacceptable delays in resolving my electricity issue. It has now been three weeks without electricity, and despite technicians being assigned, there has been no meaningful progress. The technicians appear to be taking their own time to address the problem, with little urgency or accountability shown. This level of service is extremely disappointing.

In addition, the lack of communication and constant transfers between departments when calling for assistance have only made the situation worse. No clear updates or timelines have been provided, leaving me completely in the dark. This issue requires immediate attention. I request that a competent and qualified technician be urgently assigned to resolve the matter without any further delay. I also expect clear communication and a firm commitment on when this problem will be fixed. If this matter is not resolved promptly, I will be forced to escalate the complaint further.