****ty power

I in galteemore street west Malvern jhb has been without electricity since the 27 July till today the 4th of August I've logged calls it just gets closed without anyone coming out to fix the problem when ever I call city power offices they keep saying they going to escalate but yet it stays on created. The contracts only want to come out when you willing to pay them and if you not they are rude as hell. The week before I also sat without electricity for 4day this is what paying citizens must deal with city power doesn't care if you have kids in school or elderly living with you they have no remorse for what they put people through really