terrible customer service

<p>my name is luwyn munsamy i paid my account in full on the 11.05.2017 and app**** for the pre ppaid meter it has been 1 month and no one called me as yet ,on the 8/6/2017 i called and spoke to busisiwe ad she advised me that the call was not located as yet i then asked to speak to the "team leader " by the name of Luciouse he advised me that he will help me sort this problem out 20,6,2017 i called to do a follow up spoke to a rude guy by the name of Tapelu ,he was off no help as Luciouse was out of the office ,i called back and the same guy Tapelu cut the call on me really is this what we are paying for ,these people can not even help us out they think they know more then everybody CITY POWER MUST FALL.................MY NUMBER IS ********** 547.................</p>